Host safety is incredibly important to us. That’s why we offer a custom-built protection plan available exclusively for bookings made on Peerspace.
Peerspace provides insurance custom built for short duration use so that hosts receive unprecedented protection when they invite others into their space.
Our coverage is known as General Liability (GL) insurance, which provides hosts with supplemental coverage protection from lawsuits brought by third parties, such as guests, alleging liability for bodily injury or damage to the guest’s property incurred during a booking. It’s automatically provided for all Peerspace bookings that comply with our Peerspace Services Agreement and includes a liability limit of $1,000,000 for all Peerspace bookings.*
We created this policy so that hosts and guests can feel secure knowing that coverage exists in qualifying circumstances. Conditions, limitations, and exclusions may apply. Visit our Support Center to learn more.
*Please note that limits shown are in USD. Coverage extends to all markets in which Peerspace currently operates, the liability limits for which are 1,000,000 of the local currency.
Frequently asked questions
Who is covered by Peerspace Host Insurance?
All Peerspace hosts are covered for all bookings that have been transacted through the Peerspace platform and adhere to the Peerspace Services Agreement. Bookings made outside the Peerspace marketplace are in violation of this agreement and will not qualify for this insurance coverage. As a result, we strongly recommend that hosts keep all messaging and transactions solely through the Peerspace platform for hosts’ safety, support, and protection.
What is protected?
Bodily Injury: Injuries to persons for which a host may be legally liable for during a Peerspace booking.
Medical Payments: Payments to cover medical expenses incurred by the injured parties when no liability has been established.
Host Liquor Liability: Bodily Injury or Property Damage arising out of serving or distributing alcoholic beverages during a Peerspace booking as long as you are not in the business of selling, serving or furnishing alcoholic beverages.
Legal Defense: Costs a host may incur in legal expenses as a result of any of the above claims made against the host.
Property Damage: Loss or damage to others’ property for which a host may be legally liable for (including rented property) during a Peerspace booking (“Third Party Damages”).
What is not covered?
This General Liability has limitations and exclusions. The following are the most applicable exclusions however please note that this list is not exhaustive. If you have additional questions regarding limitations or exclusions please contact us.
How does this compare to business or homeowners insurance?
Peerspace has designed a policy specifically tailored to provide coverage for short-term space use. This policy supplements and expands the coverage available under the host’s existing business or homeowners policy. We automatically provide this insurance to hosts for no additional charge on all Peerspace bookings to allow hosts to accept transactions with peace of mind. This insurance is not a replacement for insurance that hosts normally carry on their business or residence. Please see our Peerspace Services Agreement for more information regarding your primary insurance requirements and rules around supplemental insurance.
Does this policy apply to hosts in different countries?
Yes! The Peerspace Host Insurance program covers hosts in any country where bookings take place. Limit amounts and exclusions may vary, but coverage is currently provided in the United States, Canada, the United Kingdom, Europe, and Australia.
Every time you host on Peerspace, your space is protected. Under the Property Damage Guarantee, we guarantee a guest’s liability for damages up to $25,000 per booking. So in the event that your space or belongings are damaged by a guest during a booking, you’ll be paid—without the hassle of chasing down payment.
This guarantee is automatically available for all bookings made using Peerspace in accordance with the Peerspace Services Agreement. All reimbursement requests under the Property Damage Guarantee are subject to coverage and eligibility requirements specified in the program terms. Conditions, limitations, and exclusions may apply.
Visit our Support Center to learn more.
Frequently asked questions
What sort of property damage is covered?
Under our property damage guarantee, eligible hosts with covered property damage will be reimbursed for the replacement or repair costs of host property contained within the rented venue that is damaged by a guest or attendee during a booking. Examples could include damaged furniture, floors and carpets, or host-owned production equipment.
What is the amount of damaged property that Peerspace guarantees?
The maximum value per booking is $25,000USD, and the maximum value per damaged item is $7,500USD, minus a $100 minimum that you are responsible for.
Are there types of property damage that are not covered?
Yes, damages from general wear and tear, negligence, smoking, and criminal activity are not covered. Additionally, stolen items, cash, firearms, and vehicles are not covered. Any surrounding land or adjacent property is also not covered. This guarantee only covers damages caused by a Guest for which the Guest is liable under the Peerspace Services Agreement. This guarantee does not cover damage caused by any other reason.
What’s the difference between this and your $1,000,000 host liability insurance?
Our $1,000,000 Host Insurance Policy is a general liability policy that protects qualifying hosts from lawsuits brought by third parties, such as guests, who claim they were injured or their property was damaged on-site during a booking. Unlike our property damage guarantee for hosts, it does not cover damage to your property. In addition, the Property Damage Guarantee is not insurance. It is simply an agreement from Peerspace to reimburse hosts for covered property damage for which a guest is responsible under the Peerspace Services Agreement and is unable or unwilling to pay for.
Does this guarantee apply to hosts operating outside the United States?
At this time, the property damage guarantee will only be valid for bookings within the United States. We hope to offer this exclusive new benefit to hosts in many other countries in the near future and will update with more info as soon as we can.
We work hard to create a safe, reliable, and trustworthy community. Our goal is to provide you with the most robust protections possible, so we work behind the scenes to minimize booking risk and create peace of mind.
The Peerspace platform assigns a risk score to every confirmed booking, allowing us to look out for potential suspicious activity.
We guarantee all hosts receive their full payment, even if a guest disputes a previously collected charge with their bank or if a guest’s charge is fraudulent.
We require all communication and payments to take place within Peerspace. This allows us to support users with fraud safeguards, overtime collection, and cancellation protections.
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